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captjohn

Captain
Joined
Apr 12, 2013
Posts
807
Likes
372
Age
63
Location
Seaford, NY
Boat Make
Henriques
I've had mine two seasons now and never had a problem with it. Best unit I have ever used. How long have you had it? Are you sure your using it correctly? Which buttons are you having a "problem" with? The ones along the bottom, or on the side?
 

twister

Captain
Joined
Jan 10, 2013
Posts
571
Likes
85
Location
RI
Boat Make
37 Mitchell cove
One season on mine, still working as far as I know. I will find out in a couple months if it still works when I put the boat back together.
 

Wharf Rat

Marine Electronics 'Professional'
Forum Sponsor
Joined
Apr 24, 2012
Posts
962
Likes
709
Location
City Island, NY
Website
www.precisionmarinecenter.com
Boat Make
OPB
There have been a few machines where the some of the buttons have stopped responding, unfortunately. It's been on a MUCH smaller scale than the Northstar 6000/6000i's. Your first try to should be to call Navico in New Hampshire and request a fix, but if they tell you that you need to pay an exorbitant flat rate repair, PM me the SN and I will see if I can get you set up what's called a 'Minor Repair' where they bill only for the parts that need fixing. Good luck.
Call (603) 324-2042
 
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